Privacy policy

Last Updated: 09/09/2025

Welcome!

Thank you for shopping with KaliMai. By using our website/app, you agree to these simple rules and how we handle your information.

1. Who Can Use KaliMai

  • You must be 18 years or older to shop with us.
  • If younger, you'll need a parent/guardian to help.

2. Your Account

  • Keep your login details safe.
  • Make sure your details (name, phone, address) are correct and updated.

3. Orders and Payments

  • Prices are shown with taxes (where applicable).
  • Payments can be made through cards, UPI, net banking, wallets, or cash on delivery (if available).
  • Sometimes we may have to cancel orders (stock issues, incorrect price, etc.). You'll be informed if that happens.

4. Delivery

  • We work with reliable delivery partners.
  • Timelines are estimates; delays can sometimes happen.
  • Once a package is delivered, it's your responsibility to keep it safe.

5. What You Shouldn't Do

  • Don't misuse our website/app (hacking, fake orders, offensive content).
  • Don't copy or use our designs, content, or logo without permission.

6. Our Responsibility

  • We try our best to give accurate product info but sometimes sellers may provide details.
  • We are not responsible for indirect losses (like lost profits).
  • If anything goes wrong, our responsibility is limited to the amount you paid for that order.

7. Your Privacy Matters

What We Collect

  • Your name, phone, email, delivery address.
  • Payment and order details.
  • Technical info like IP address, cookies.

How We Use It

  • To deliver your orders and take payments.
  • To improve your shopping experience.
  • To send you updates/offers (you can opt out anytime).

Sharing Info

  • With trusted partners (delivery, payment, IT support).
  • With authorities if required by law.
  • We never sell your personal data.

Your Choices

  • You can ask us to update or delete your info.
  • You can unsubscribe from promotional emails/SMS anytime.

8. Governing Law

These rules follow Indian law. Any disputes will be handled in courts at Bangalore, Karnataka.

9. Changes

We may update these rules and privacy terms. If we do, we'll update the date above. Using the platform after that means you accept the new terms.

10. Contact Us

For questions or concerns:

Email: kalima.info@kalimaienterprise.com

Phone: +91-XXXXXXXXXX

Address: Bangalore, Karnataka